Sector: Health & Research

Testing signage comprehension in one of Australia’s most linguistically diverse hospitals. Client: NSW Health Infrastructure Location: Auburn Hospital, New South Wales, Australia Project scope: User research, signage strategy, UX testing, health literacy evaluation Creating clarity under pressure In a hospital, signs are more than labels. They're often the first, and sometimes only interface between a person in distress and the help they need. But in environments like Auburn

At a busy campus, whether a hospital, airport, or university, people seek a service. Yet many campuses struggle to provide a coherent experience from entry to destination. Despite a shared sense of frustration, the root problem often goes unaddressed. Local fixes, like laminated signs, pop up as symptoms of a deeper service issue, where individual departments lack the remit or capability to take ownership of the full journey. Campuses are typically divided into spheres of ac

Hospitals are environments of immense emotional and physical intensity. Navigating these spaces can be a daunting experience, particularly for patients, visitors, and even staff. At Humanics, we understand that wayfinding is not just about signage; it is about creating a seamless and intuitive journey that reduces stress and improves the overall experience for everyone involved. Our mission is to enhance wayfinding experiences in hospitals worldwide, making them more navigabl